On-line payments are ensured for us by the payment gateway ComGate. Service provider, ComGate Payments, a.s. is a licensed payment institution operating under the supervision of the Czech National Bank. Payments made through the payment gateway are fully secured and all information is encrypted.
If the system does not confirm the authorization of your card, it may be for the following reasons:
- you may have entered incorrect payment card information by mistake
- at the time of payment, there was insufficient coverage in your account to make the payment
- your payment card is not allowed to be used for transactions on the Internet, it is necessary to contact the card issuer, your bank, directly.
In the event that your payment was NOT confirmed, nothing happens - your order nevertheless remains stored in our system and a call center employee will contact you and agree with you another payment method.
How about the fastest way to pay online? In the ComGate payment gateway interface, you enter the card number, validity date and CVC code - three numbers that can be found in the signature strip on the back of the card. Everything is secured by the 3D Secure standard, so you will first be asked to enter a numerical code that you will receive by SMS from your bank.
